Terms of service
Hinchman Racing Suits - Terms of Service
Effective Date: March 13, 2025
These Terms of Service ("Terms") govern your use of the products, services, and website provided by Hinchman Racing Suits ("we", "our", "us"), including all orders, purchases, and customer interactions. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Products and Services
Hinchman Racing Suits offers custom and ready-made racing suits, apparel, and accessories for professional and amateur motorsport participants. All products are crafted to meet safety and performance standards.
2. Orders and Payment
- Order Process: By placing an order on our website or through other methods, you are making an offer to purchase products. All orders are subject to acceptance by us.
- Pricing and Payment: Prices for our products are displayed on the website and are subject to change without notice. We accept various forms of payment, including credit cards and other secure payment methods. Payment must be completed before products are shipped.
- Custom Orders: For custom racing suits, measurements and specifications must be provided accurately. We are not responsible for incorrect or incomplete customer-submitted information.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This confirmation does not guarantee that your order will be fulfilled.
3. Shipping and Delivery
- Shipping: We will process orders as quickly as possible and will provide you with an estimated shipping date. Shipping times may vary depending on your location and the availability of the products.
- International Shipping: Additional shipping fees and customs duties may apply to international orders.
- Damaged or Lost Items: If your order is damaged during shipping or is lost, please contact us within 48 hours of receiving your order. We will work with the carrier to resolve the issue.
4. Returns and Refunds
- Returns: We accept returns on standard items (not custom-made) within 30 days of delivery. The product must be unused, unwashed, and in the original packaging.
- Custom Orders: Custom items, including custom-sized racing suits, are non-refundable unless there is a manufacturing defect or error on our part.
- Refund Process: Once we receive the returned item and verify its condition, we will process a refund to your original payment method. Shipping costs are non-refundable.
- Exchanges: If you wish to exchange a product for a different size or style, please contact our customer service team for assistance.
5. Intellectual Property
All content, trademarks, logos, designs, and intellectual property on the website and products are owned by Hinchman Racing Suits or its affiliates. You are prohibited from using any of our intellectual property without our express written consent.
6. User Accounts and Responsibilities
- Account Creation: To place an order or make use of certain services, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep your account information up to date.
- Account Security: You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you believe your account has been compromised.
7. Limitation of Liability
To the fullest extent permitted by law, Hinchman Racing Suits will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. In no event shall our liability exceed the amount paid by you for the product or service giving rise to the claim.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Indemnification
You agree to indemnify and hold harmless Hinchman Racing Suits, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or misuse of our products or services.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Indiana, United States, without regard to its conflict of law principles.
11. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms or our services, please contact us at:
Hinchman Racing Suits
100 Gasoline Alley, Suite A, Indianapolis, IN 46222
Phone: (317)634-6268
Email: sales@hinchmanindy.com